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‎02-10-2024 07:21 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Whenever I boot up my pc and put the password in it’ll load into the desktop then immediately go into a black screen and reboot, this happens a lot and only sometimes I can actually get into my pc. And if I do get into my pc and go idle for just a few minutes it’ll reboot itself again. I’ve cleaned out my pc for dust and tried the trouble shooting menu nothing works 

1 REPLY 1

‎02-13-2024 01:39 AM

HP Recommended

Hi @Joachimm,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To be able to answer you effectively, we need some information.

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Elohi_NR
I am an HP Employee
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