• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎08-09-2020 11:34 AM

HP Recommended
Product: HP Pavilion All-in-One - 22-a113w (Touch)
Operating System: Microsoft Windows 10 (64-bit)

Have had a power-on (blue screen) password for over a year now with no trouble.  I went to turn on my computer today and it isn't accepting my password now!  I didn't change it, its only me who lives her.  HELP PLEASE.  

1 REPLY 1

‎08-09-2020 04:20 PM

HP Recommended

Hi,

 

This forum does not support this function if the password problem relates to Windows (Link).

 

A BIOS password issue would have to be dealt with by referring to your PC's HP Support site for details or contacting HP Support for assistance.

 

You may have to verify you are the legitimate owner of this PC when you contact HP Support.

 

Regards

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.