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Jakub5
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Message 1 of 4
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Power on password

HP Recommended
Hp pavilion 550-022nf
Microsoft Windows 10 (64-bit)

Hello this morning when I turned on my computer HP pavilion 550-022nf it wanted from me turn on password but I dont have any password how to solve it  

Thanks

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Paul_Tikkanen
Level 21
Level 21
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Message 2 of 4
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HP Recommended

Hi:

 

Below is the link to the motherboard specs for your PC.

 

There is a clear password jumper on the motherboard.

 

Look under I/O Ports and Jumpers.

 

https://support.hp.com/ro-en/document/c04648625

 

The problem is...There are no instructions as to what you need to do.

 

I would move the jumper one pin over, and turn on the PC and see if that clears the jumper.

 

Shut down and unplug the PC before moving the jumper.

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Jakub5
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Message 3 of 4
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HP Recommended

When I move the jumper so my pc doesnt turn on 

 

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Paul_Tikkanen
Level 21
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Unfortunately, I can't help you any more than I already have.

 

There are no instructions for removing the password, so you will just have to experiment with both of those jumpers and hope you can clear it.

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