cancel
Showing results for 
Search instead for 
Did you mean: 
phoover
New member
2 1 0 0
Message 1 of 3
179
Flag Post

ProDesk 600 G2 Mini Desktop will PXE-boot then go to a bitlocker recovery screen

HP Recommended
ProDesk 600 G2 Desktop Mini
Microsoft Windows 10 (64-bit)

This just started happening on several of my Desktop Mini G2's,  This doesn't happen all of the time, but when i shut down the computer and then power it up, it will begin to go into a PXE-boot and then a BitLocker recovery screen will appear.  The thing about it - if I just power off the computer and power it back up, it will boot up normally, and I will not have to put in the BitLocker key code.  When I see the PXE boot appear, I know it will then go into the Bit Locker recovery screen.   

 

This just started happening on the G2 Mini's - it never did this before.   Even if I go into the BIOS and disable the PXE boot it will at times go into PXE boot anyway, and then get the Bit Locker screen.  

 

Has anyone else seen this problem?  

 

 

2 REPLIES 2
mdklassen
Level 12
11,043 11,017 577 1,689
Message 2 of 3
Flag Post
HP Recommended

Could it be a weak battery on the motherboard?

Leave the computer off for too long, and the battery cannot keep "refreshing" the CMOS (which holds the BIOS settings).  So, the "default" settings get loaded, and you get the different behaviour.

 

 

 

0 Kudos
phoover
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

I don't think so, because it's happening to multiple PC's of this particular model.  I have some G1's that are not doing this.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation