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HP Recommended
HP Omen
Microsoft Windows 10 (64-bit)

Greetings. I have an issue with the startup of my pc. When I turn it on, I get a blue box that says a fan isn't operating correctly and the pc will shut down in 15 seconds. If I press enter, it will boot up, however it shuts off the power to my keyboard, mouse or pretty much any other usb port. I can bypass this by pressing enter then immediately pressing CTRL, ALT, DEL 5 times really fast. It takes about 4-8 tries but it manages to get there. If I press enter then only press those 3 1 time, it loops and gives me the error box again. I've ran a memory test and there's no issues detected and every driver is updated. I even updated the BIOS and it still does this. I can't contact support because the pc is out of warranty and I don't want to pay to speak on the phone with someone. Does anyone know a fix to this? I'm attaching a picture of the error message for a better understanding. This is super frustrating. Any help is much appreciated. Thank you.Photo Sep 13, 3 13 38 PM.jpg

1 REPLY 1
HP Recommended

@TLactualGaming

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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