Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post


HP Recommended
Pavillion 590-p0076
Microsoft Windows 10 (64-bit)

Good afternoon,


I am looking to download the BIOS update for my HP Pavillion 590-p0076 and I am having a difficult time identifying the ROM family to ensure I download the correct version. Where do I look to find the ROM Family group for my computer?


I appreciate your time and assistance. Thank you.

HP Support Agent
HP Support Agent
14,452 14,454 1,433 1,718
Message 2 of 2
Flag Post
HP Recommended

Hi @RJ_1021


Welcome to the HP Support Community. I'd be happy to assist you with the BIOS update. 


Please try these steps to find the motherboard or system board ID (referred to as the 'ROM Family SSID' in the BIOS update name) - 


Press and hold the Ctrl and Alt keys, and then press the S key to open the utility.


HP System Information window 


Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


Have a great day! 

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation