Random freeze OMEN desktop windows 11

[JB4H]

My HP OMEN desktop will randomly freeze requiring a reboot

[Nal_NR]

Hi @JB4H,

Welcome to the HP Support Community. 

I'd like to help!

Perform the steps below. 

Performing a hard reset erases all the information that is stored in your computer's temporary memory. This forces Windows to do a complete scan of the system, including the battery. Perform a power reset (or hard reset) of your computer to clear information from the computer's memory without erasing personal data.

Turn off the computer.

Disconnect the AC adapter.

Remove any discs from the disc drive.

Remove memory cards from the card reader slot.

Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.

NOTE:

Do not disconnect your mouse, keyboard, or monitor.

With the AC adapter unplugged, press and hold the power button for approximately 15 seconds.

Reconnect the AC adapter, and then turn on the computer.

You may refer to this document for further assistance. 

Hope this helps! Keep me posted for further assistance.
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