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Honor Student
Posts: 3
Member Since: ‎05-28-2016
Message 1 of 3 (270 Views)

Re: All in one Hp Omni 27 blank screen

I was reading these posts on the Hp all in one.  The same thing has happen to mine. Just get a Blank screen.  Did this end up being the Mother Board???  Mine is only 3 years old.

 

Any information on how to preceed would be wonderful

 Thanks 

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Retired
Posts: 3,798
Member Since: ‎12-08-2015
Message 2 of 3 (255 Views)

Re: All in one Hp Omni 27 blank screen

Hi @esleman,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with blank screen. I will be glad to help you.


Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?

Please get back to me with above information, so I can help you better.

Tardis40
I work on behalf of HP
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Honor Student
Posts: 3
Member Since: ‎05-28-2016
Message 3 of 3 (230 Views)

Re: All in one Hp Omni 27 blank screen

[ Edited ]

Hi, my Model number is c1b23AV#ABA

 It is a window 8 64 bit os , I did upgrade to windows 10

 

Like I said.  It worked fine turn it on,  left the room came back the screen was black.  Fan motor and power lights come on.

 

Let me know if you need anything else.

 

Thanks

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