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- HP Community
- Desktops
- Desktop Boot and Lockup
- Re: Power on password
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08-08-2018 10:33 AM
I have an HP Pro 6305 machine, in which it is asking for the boot password, but this password has not been configured. I did the procedures to delete this password, but it was not possible to remove and when I enter 3 times the wrong password I do not get any code. Do you have any solutions to this problem?
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Accepted Solutions
08-08-2018 10:41 AM
Hi, @brunopsl
Below is the link to the service manual for your PC.
http://h10032.www1.hp.com/ctg/Manual/c03916058
See chapter 11 starting on page 199 for the procedure to clear the BIOS P/W.
Note: If that doesn't work, then someone set the stringent security option in the BIOS' security menu, and that disables the clear BIOS password jumper option.
You will need a new motherboard if you cannot clear the BIOS P/W using the procedures set forth in the above reference.
08-08-2018 10:37 AM - edited 08-08-2018 10:45 AM
Posted in error - Thanks Paul.
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Windows Insider MVP
08-08-2018 10:41 AM
Hi, @brunopsl
Below is the link to the service manual for your PC.
http://h10032.www1.hp.com/ctg/Manual/c03916058
See chapter 11 starting on page 199 for the procedure to clear the BIOS P/W.
Note: If that doesn't work, then someone set the stringent security option in the BIOS' security menu, and that disables the clear BIOS password jumper option.
You will need a new motherboard if you cannot clear the BIOS P/W using the procedures set forth in the above reference.
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