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‎08-08-2018 10:33 AM

HP Recommended

I have an HP Pro 6305 machine, in which it is asking for the boot password, but this password has not been configured. I did the procedures to delete this password, but it was not possible to remove and when I enter 3 times the wrong password I do not get any code. Do you have any solutions to this problem?

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-08-2018 10:41 AM

HP Recommended

Hi, @brunopsl

 

Below is the link to the service manual for your PC.

 

http://h10032.www1.hp.com/ctg/Manual/c03916058

 

See chapter 11 starting on page 199 for the procedure to clear the BIOS P/W.

 

Note:  If that doesn't work, then someone set the stringent security option in the BIOS' security menu, and that disables the clear BIOS password jumper option.

 

You will need a new motherboard if you cannot clear the BIOS P/W using the procedures set forth in the above reference.

View solution in original post

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2 REPLIES 2

‎08-08-2018 10:37 AM - edited ‎08-08-2018 10:45 AM

HP Recommended

Posted in error - Thanks Paul.

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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‎08-08-2018 10:41 AM

HP Recommended

Hi, @brunopsl

 

Below is the link to the service manual for your PC.

 

http://h10032.www1.hp.com/ctg/Manual/c03916058

 

See chapter 11 starting on page 199 for the procedure to clear the BIOS P/W.

 

Note:  If that doesn't work, then someone set the stringent security option in the BIOS' security menu, and that disables the clear BIOS password jumper option.

 

You will need a new motherboard if you cannot clear the BIOS P/W using the procedures set forth in the above reference.

Was this reply helpful? Yes No
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