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03-07-2020 10:13 PM
I have the following error message
Hard Disk Error
Please run the Hard Disk test in system diagnostic
does anyone had similar issues and how you solved it
03-08-2020 04:59 AM
MAKE RECOVERY MEDIA AND BACKUPS if you can,IMMEDIATELY, as the HDD is failing and will want replacing.
NEXT:- Turn off the computer, press and hold the PWR button for 4 seconds.
Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.
Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.
NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
From 2016 onwards there is a possible recovery option via the cloud...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 7 & 10)
This may require another PC. Find and Download your .iso from…
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