cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Becca111
New member
1 0 0 0
Message 1 of 2
188
Flag Post

Reset

HP Recommended
Microsoft Windows XP

How do I reset my computer without knowing the password for the login. I forgot it and it doesn't give me the option to reset the password 

1 REPLY 1
WAWood
Level 16
Level 16
34,852 24,531 3,145 7,829
Message 2 of 2
Flag Post
HP Recommended

@Becca111 

To be realistic -- you probably can't.  Why?

 

If this were Windows 10, you would have some options because not only does HP carry Win10 recovery media, they also have a tool you can use to download the files from the Internet and create your own recovery media.

 

But this being Windows XP, you are out of luck because no one has carried recovery media for that for a long time, and Microsoft has not carried the OS for years and years, as well.

 

If you entered Windows XP by mistake, then provide us the specific model number of your PC and we can see if we can find out what OS version came preloaded.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation