01-12-2018 12:12 PM
does Someone tell me about ID error above?
The guarantee has not exipred.
What can I do for?
Thank's a lot everybody
Solved! Go to Solution.
01-12-2018 01:12 PM
Sadly to say: Most of the time the 24 char failure id indicates the HDD is failing and it needs to be replaced. Is it still under warranry ? If Yes, please call HP for a replacement.
In the US:
or HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.