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does Someone tell me about ID error above?
The guarantee has not exipred.
What can I do for?
Thank's a lot everybody
Go to Solution.
Sadly to say: Most of the time the 24 char failure id indicates the HDD is failing and it needs to be replaced. Is it still under warranry ? If Yes, please call HP for a replacement.In the US: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1or HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html Regards.
thanks so much BH, i call HP for a replacement.
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