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S.m.a.r.t. disk error

450-100nl
Microsoft Windows 10 (64-bit)

ID error:

94GEKT-81R909-X87SLK-609903

 

does Someone tell me about  ID error above?

 

The guarantee has not exipred.

 

What can I do for?

 

Thank's a lot everybody

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S.m.a.r.t. disk error

@Fabio67


Sadly to say: Most of the time the 24 char failure id indicates the HDD is failing and it needs to be replaced. Is it still under warranry ? If Yes, please call HP for a replacement.

In the US:

    http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

or HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.

   http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
    
Regards.

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BH
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S.m.a.r.t. disk error

thanks so much BH, i call HP for a replacement.

:Wink:

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