cancel
Showing results for 
Search instead for 
Did you mean: 
Estam
Level 3
48 36 0 1
Message 1 of 4
236
Flag Post

Solved!

Selected "Onboard" in BIOS setup

HP Recommended
Pavilion Elite HPE-210y
Microsoft Windows 7 (32-bit)

Trying to correct a problem and inavertantly selected "Onboard" heading under a video in the bios setup mode and now am unable to get back into bios setup to correct it. Booting up the computer the monitor doesn't come alive and doesn't see a signal. Any suggestions please...

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
132,392 122,569 20,155 30,921
Message 4 of 4
Flag Post
HP Recommended

Hi:

 

You can't see the HD4200 adapter because it has been disabled by the HD 5450.

 

Remove the HD 5450, remove one of the black covers that indicate 'Do not remove,' and plug your monitor cable into one of those ports.

 

Then turn on the PC and you should have a display that will allow you to go into the BIOS and disable the onboard video.

 

Then shut down the PC and install the graphics card again, connect the cable to the HD 5450 and you should be back to where you were before you enabled the onboard graphics in the BIOS.

View solution in original post

3 REPLIES 3
Paul_Tikkanen
Level 21
Level 21
132,392 122,569 20,155 30,921
Message 2 of 4
Flag Post
HP Recommended

Hi:

 

The only suggestions I can offer would be to:

 

1.  Remove the AMD HD 5450 graphics card, connect the monitor cable to the onboard Radeon HD4200 video card's video out port and that should give you a signal.

 

2. Clear the CMOS with the HD 5450 card installed.

 

See the link below for how to clear the CMOS...Next to the last section on the link.

 

HP and Compaq Desktop PCs - Motherboard Specifications, H-RS880-uATX (Aloe) | HP® Customer Support

0 Kudos
Estam
Author
Level 3
48 36 0 1
Message 3 of 4
Flag Post
HP Recommended

Thanks Paul, I don't see a Radeon HD4200 video card.

There are DVI and a VGA sockets on the rear directly connected

to the motherboard with black covers saying do not remove.

Do I remove the HD 5450 graphics card and use the VGA

socket?

0 Kudos
Paul_Tikkanen
Level 21
Level 21
132,392 122,569 20,155 30,921
Message 4 of 4
Flag Post
HP Recommended

Hi:

 

You can't see the HD4200 adapter because it has been disabled by the HD 5450.

 

Remove the HD 5450, remove one of the black covers that indicate 'Do not remove,' and plug your monitor cable into one of those ports.

 

Then turn on the PC and you should have a display that will allow you to go into the BIOS and disable the onboard video.

 

Then shut down the PC and install the graphics card again, connect the cable to the HD 5450 and you should be back to where you were before you enabled the onboard graphics in the BIOS.

View solution in original post

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation