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Short DST test hard drive failed

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HP Pavilion All-in-One - 24-b225na
Microsoft Windows 10 (64-bit)

When I tried to restart the computer it could not it properly and the recovery HP asked to do a test of the hard drive, the smart check was passed but the short dst was failed and the ID is: M4G7KS-95G95K-GXPQQ-60R903, what does it mean?.



Kind regards,



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Welcome to the HP Forums 🙂

I would like to take a moment and thank you for using this forum, it is a great place to find answers.


As I understand, short DST hard drive test failed with a failure ID,

This seems to a be a hardware issue: 


I will send you a private message to assist you with the next course of action. Please check your forum private message box next to the bell notification icon on the upper right-hand corner for a private message from me for further assistance.

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> smart check was passed


SMART is a technology whereby the disk-drive measures its own "health".




> the short dst was failed and the ID is: M4G7KS-95G95K-GXPQQ-60R903, what does it mean?


The "short" test takes only a few minutes to run.


The "DST" is the D(rive) S(elf) T(est). 

It reads/writes from/to the disk-drive, and measures the success/failure of each request. 

Too many errors, and the test "fails".


The "fail" indicates that your disk-drive is about to completely fail.


So, the quickest plan is to use "disk-cloning" software to copy from the disk onto a brand-new disk-drive, copying block-by-block, and telling you how many blocks could not be copied.  If only a few blocks "fail", then 99.9999 % of the blocks have been copied.  If you are "lucky", those few "missing" blocks will not affect your usage of Windows.

Then, boot Windows from the new disk-drive.

All your applications and all your personal data files will be present.



If you need help with "disk-cloning", just ask, on this forum, not by P(rivate) M(essage).

Welcome to this forum.

Please click the purple/white "Thumbs Up" icon for every response that is helpful.

Also, please click "Accept As Solution" for the best response.


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