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HP Recommended
Microsoft Windows 10 (32-bit)

Failure id: Q092SK-7S7B5T-WPTWLK-60R403

2 REPLIES 2
HP Recommended

Hi:

 

Below is the failure report generated by the code you posted, minus your PC's serial number.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
Q092SK-7S7B5T-WPTWLK-60R403OK000007/6/22303StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 Quick Test Failure

 

You will need to install a new hard drive and reinstall the operating system.

 

Below is the link to the service manual where you can find the hard drive removal and replacement procedure.

 

Upgrading and Servicing Guide (EMEA with shipping label) (hp.com)

 

 

HP Recommended

hi

just in case @Mestepa 
you originally have an slow  mechanical HDD

2 TB

Figure : Hard drive
  • Size: 2 TB
  • Interface: SATA
  • Rotational Speed: 5400 RPM


you could take advantage of it, to possibly replace it with a sata SSD

https://support.hp.com/us-en/product/hp-envy-750-100-desktop-pc-series/8499646/model/8901961/documen...

 

https://support.hp.com/us-en/product/hp-envy-750-100-desktop-pc-series/8499646/document/c05105301

https://support.hp.com/us-en/product/hp-envy-750-100-desktop-pc-series/8499646/document/c04922929

https://support.hp.com/us-en/product/hp-envy-750-100-desktop-pc-series/8499646/document/c04863399

 

 

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Windows 11 22h2 inside , user

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