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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Desktops
- Desktop Boot and Lockup
- Short distance check failure
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07-07-2022 08:14 AM
Hi:
Below is the failure report generated by the code you posted, minus your PC's serial number.
Q092SK-7S7B5T-WPTWLK-60R403 | OK | 00000 | 7/6/22 | 303 | Storage | Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive | Hard Disk 1 Quick Test Failure |
You will need to install a new hard drive and reinstall the operating system.
Below is the link to the service manual where you can find the hard drive removal and replacement procedure.
Upgrading and Servicing Guide (EMEA with shipping label) (hp.com)
07-07-2022 11:21 AM
hi
just in case @Mestepa
you originally have an slow mechanical HDD
2 TB
- Size: 2 TB
- Interface: SATA
- Rotational Speed: 5400 RPM
you could take advantage of it, to possibly replace it with a sata SSD
https://support.hp.com/us-en/product/hp-envy-750-100-desktop-pc-series/8499646/document/c05105301
https://support.hp.com/us-en/product/hp-envy-750-100-desktop-pc-series/8499646/document/c04922929
https://support.hp.com/us-en/product/hp-envy-750-100-desktop-pc-series/8499646/document/c04863399
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