• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎06-07-2022 11:53 PM

HP Recommended
Product: HP Pavilion All-in-One - 23-q105na (Touch)
Operating System: Microsoft Windows 10 (64-bit)

Recently purchased (2nd hand) an All In One HP Pavilion 23-q105na and the problem I'm having is start up time and sleep mode. It has a fresh copy of windows 10 but when i turn it on it takes around 5-7mins before I'm at the password screen, also when i go to put it in "sleep mode" it doesn't wake with the mouse or keyboard, I have to keep my finger on the power button (5 seconds) and then turn it back on. I have checked most settings and all looks well (I have an older HP 7320 and compared settings), I've even put in a SSD but still the same, is this a common problem for this model, is there a patch that could resolve this. When up and running all is good. Cheers

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.