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1 REPLY 1
08-16-2020 03:24 AM
I'd like to help!
Please connect the printer and computer to the direct wall outlet and check.
Try the below suggestions-
Step 1: Remove discs and devices
Before troubleshooting startup issues, remove or disconnect all discs and devices from the computer.
Turn off the computer.
Remove any discs and USB devices.
Remove memory cards from the card reader slot.
Disconnect all non-essential devices such as printers, scanners, external hard drives.
Leave only the mouse, keyboard, and monitor connected.
After you have removed all discs and devices, turn on the computer.
If the computer starts, reconnect devices one at a time, to determine which disc or device is causing the problem. If the issue is solved, troubleshooting is complete.
If the computer still does not start and exhibits the same problem, press and hold the Power button to turn off the computer. Do not connect anything, and then continue troubleshooting.
Step 2: Perform a hard reset
For instructions refer to -Computer Does Not Start (Windows 10, 😎
Step 3: Run hardware diagnostic tests
Step 4: Refresh or reset your PC
Hope this helps! Keep me posted.
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