Strange Issue With HP Pavilion 510- p142ne SSD Support

[abdulrehman690]

Hello All

I Have HP Pavilion -P142ne Desktop Computer. I Try To Upgrade My Computer By Purchasing Samsung 860 Evo 500 GB SSD and 16 GB Ram From Cruical .But When I Remove My Old HDD and Tried Installing Windows 10 It's Stuck on First Boot Black Screen and Tried Many Things including Remove SSD and tried old HDD and Boot Fine No issue .But SSD Is not Booting and Tried Different Flash Drive With Different OS and System Lock Up . I Even Update The bios to Latest 2019 Version With My old HDD and Still Can't Solve the issue With SSD .

 

Can Someone Help me With This Strange issue .

[abdulrehman690]

I Disable Secure Boot and Clear All Keys and Still Can't Boot From SSD . Rest The Bios and Upgrade The Bios to latest Version Still System Lock On Black Screen .

Tried Different Hardisk From laptop and Even Desktop Hardisk all Work Flawless ..

I Even Install Samsung SSD Inside laptop and install Windows 10 and the unplug it and install on HP Desktop and Still Same Black Screen Lock ..

Don't Know What to Do More ..

Please Can Anyone Help Me ..

[Naveed690]

Ok Got The Solution . No Replay From Anyone Which Is Very Weird . I think HP Have To Serouisly Fix This Issue With Samsung SSD Not Supported At All . Bought WD SSD and It Boot Flawless Without Any issue 

[praveen196]

@abdulrehman690 & @Naveed690 Welcome to HP Community!

I understand that the SSD is not working.

As you have stated that you have already tried to install the Os on the Old hard drive.

You are getting any error message.

The new SSD is detecting on the BIOS.

Please perform the hard drive test and let us know the result.

1. Power off the PC and make sure that it is completely powered off.

2. Press the power button and the moment you press the power button immediately start tapping F2 key, you should see the system diagnostics screen.

3. Look for the component test, under that all the hardware will be listed, please choose Hard drive and initiate the quick test.

Note: If it fails it will generate a 24 digits alphanumeric failure id, please capture that.

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!