Stuck at "Press the ESC key for Startup Menu" - motherboard error!?

[raihan_uddin]

Hello,

I have a HP Pro 3330 MT PC(windows 10) that is no longer starting. I have tried a lot but have now run out of ideas on how to fix it (or see what is the error)

When I do a power on, it is stuck for a long time at the HP logo screen, saying "Press the ESC key for Startup Menu". If i press esc (or any other F-key) nothing happens for a long time.

In screen it shows me this information:
Processor Type: Intel(R) Core(TM) i3-2120 CPU@ 3.30GHz
Processor Speed: 3300MHz
L1/L2/L3 Cache Size: 64KBx2/246KBx2/3072 KB
Memory Size: 6144MB DDR3/1333MHz/Dual channel
Channel A: XMM1 2048 MB
Channel B: XMM2 4096 MB
BIOS Revision/Date: v7.06 11/09/2011

Obviously there is some hardware error, but I wonder which part it might be that is not working, and how I find out?

Hoping for help from you experts out there...

[mdklassen]

> Obviously there is some hardware error, but I wonder which part it might be that is not working, and how I find out?

Round up the usual suspects:

1. RAM -- test in another computer

2. power-supply -- but it seems to be fine, given the output you quoted

3. CPU --- but it seems to be fine

4. keyboard -- if "dead", then any key-press will not work -- try a different one

5. motherboard -- not accessing BIOS SETUP.

I vote for #4.

[raihan_uddin]

thanks @mdklassen
RAM & KEYBOARD is ok. if the problem is on the motherboard how can i fix it?

[raihan_uddin]

thanks @mdklassen
RAM & KEYBOARD are ok. if the problem is on the motherboard how can i fix it?

[mdklassen]

> if the problem is on the motherboard how can i fix it? 

The only way is to replace the motherboard.  See:  http://PartSurfer.HP.com  to see if you can purchase, from HP, a replacement motherboard.  Or, maybe, you can find an identical motherboard on eBay.