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Stuck at the blue screen with words "Press the ESC key for Startup Menu" on the bottom

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I'm having the same problem. I have followed the steps in "Clearing the CMOS Settings" many times but it still does not work for me.

If I wait for something to appear in the monitor, the blue screen with the HP logo, like you have had, appears with "Press the ESC key for Startup Menu". However, when I press something, nothing happens.

When I keep pressing a button before this screen appears (F10 - Setup, ESC - Startup, etc.) it will direct me to the same screen you saw before, the black screen with some stats and "Press the ESC key for Startup Menu" and whatever button I pressed in the corner.

is there anything I can do?? I've tried moving the jumper to the same position as you and then changing it back, but it didn't work.

HP Support Agent
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@CarmelUniverse Welcome to HP Community!


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