Stuck on BIOS screen

[Gaz_66]

Hi can anyone tell me how to stop my HP Pro X 2 from freezing on the looking for BIOS update on my screen.

Thanks and hope to hear from someone soon.

[Raj2111]

Hi @Gaz_66 

Welcome to the HP Support Community!

I understand that your computer is freezing on bios update, I am glad to assist you today.
 

Try the following steps..

1. Unplug everything, including power and all other externally connected components
2. Press and hold down the power button for thirty (30) to forty (40) seconds
3. Release the power button
4. Plug in only basic components needed to start / boot the computer

• Notebook:  Connect AC Power.  Make sure Power properly connected and is all the way plugged in on both wall and machine.

1. Switch on the system with power button - Click power and release (as for normal boot)

• System switches on, monitor active, mouse and keyboard responsive

If the issue was a "stuck" BIOS update:

• Screen shows the BIOS update window with choices:  cancel / update
• Wait several seconds; stare at it and contemplate actions.  (The process will continue on its own after about 10-20 seconds)
• BIOS update continues, completes, and reboots the system

You may also try: https://support.hp.com/id-en/document/ish_3966820-3438449-16

Hope this helps!

Please perform these steps and Feel free to reply to your public post for any further assistance.

Thank you for being a Valuable Member of our HP Family.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

-Regards,