Create an account on the HP Community to personalize your profile and ask a question
08-30-2022 07:09 AM
I bought this computer a couple of years ago, had to travel for work and it has been in storage. I pulled it out to try to hook it back up in my new home, I cannot get past the password or pin screen because I cannot remember the password or PIn. I am not hooked up to the Internet because I cannot get into the computer, how can I bypass this to reset my pin or password so that I cannot access this computer. It is very frustrating.
08-30-2022 07:15 AM
Hey @ERnurse03 🙂
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
Didn't find what you were looking for? Ask the community