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HORIUCHI
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THE PC DOESN'T ALLOW ME TO LOG IN IT SAYS UNIDENTIFIED USER WHEN I TRY TO LOG IN . HOW TO FIX THIS ?

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Pavillion 20fi

the desktop says unidentified user when i try to login with the correct password 

(log in to desktop)

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Cheron-Z
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Message 2 of 2
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@HORIUCHI

 

Thank you for using HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
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