cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Highlighted
New member
1 0 0 0
Message 1 of 2
134
Flag Post
HP Recommended

TouchSmart 610 not booting

‎10-18-2019 09:45 AM

Product: TouchSmart 610-1230uk
Operating System: Microsoft Windows 7 (64-bit)

Hi,

 

I'm struggling to get the PC to power up.  The power button light comes on, the hard disk light is flashing away but the screen is just blank.  It does appear that the monitor is powering up as well but its not showing anything.  I've gone through the articles here and tried a hard reset and removing the memory.  After removing the memory it bleeped 5 times so that appears to working alright.  Any other suggestions?

 

Thanks,

Dave

 

1 REPLY 1
Highlighted
Level 12
Level 12
6,006 5,992 565 1,264
Message 2 of 2
89
Flag Post
HP Recommended

TouchSmart 610 not booting

‎10-18-2019 07:46 PM

Greetings,

Welcome to the forum.

I am not a HP employee.

 

Five beeps at POST seems to indicate the MB is receiving power.

 

I can only guess, but it could be a problem with the onboard graphics chip, the power supply, or the integrated monitor.

 

Your PC is about 8 years old (Link to PC specs). Components fail as they age.

 

Regards

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation