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HP Recommended
HP TouchSmart 600-1050 Desktop PC
Microsoft Windows 10 (64-bit)

Computer won't boot up. It just keeps looping with the same messages with choices.

1 REPLY 1
HP Recommended

Hi @bfsjr,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If your HP TouchSmart 600-1050 desktop computer is stuck in a boot loop with repetitive messages and choices, it could be due to various reasons. Here are some steps you can try to troubleshoot and resolve the issue.

 

Restart the Computer: Sometimes, a simple restart can help resolve temporary issues. Power off the computer completely, wait a few seconds and then turn it back on.

Check for External Devices: Disconnect all external devices, such as USB drives, printers, or external hard drives, and see if the computer boots up without any issues. Sometimes, a faulty external device can cause boot problems.

Boot into Safe Mode: Try booting the computer into Safe Mode. In Safe Mode, only essential system files and drivers are loaded, which can help identify if the issue is related to third-party software or drivers.

  • Restart your computer and press the F8 key repeatedly as it boots up.
  • Select "Safe Mode" from the advanced boot options menu.

Perform a System Restore: If your computer was working fine before and the issue started recently, you can try using System Restore to revert the system to a previous working state.

  • Boot from a Windows installation or recovery disk.
  • Choose "Repair your computer" > "Troubleshoot" > "Advanced options" > "System Restore."

Check for Disk Errors: It's possible that there are errors on your hard drive causing the boot loop. You can use the built-in Windows Check Disk utility to scan and fix disk errors.

  • Boot from a Windows installation or recovery disk.
  • Choose "Repair your computer" > "Troubleshoot" > "Advanced options" > "Command Prompt."
  • Type chkdsk /f /r C: and press Enter (replace C: with the letter of your system drive).

Reinstall or Repair Windows: If none of the above steps work, you may need to consider reinstalling or repairing the Windows operating system. This may involve using a Windows installation disk or USB drive.

  • Boot from the Windows installation disk.
  • Choose "Install now" and follow the on-screen instructions.
  • Select the "Repair your computer" option.

Check for Hardware Issues: If the problem persists, there may be hardware issues. Ensure that all internal components are properly connected.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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