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HP Recommended
HP Pavilion p7-1287c Desktop PC
Microsoft Windows 10 (64-bit)

I installed a new video card into my computer. The computer did not have an HDMI connection. NVIDIA told me which cards to buy for my PC. I tried the 710 and 730 cards. When the new card is installed into the PCI slot, and I turn on the PC, it will not boot up into Windows. All I see is a screen that says "HP" and it says to click on esc to run setup.   I press the esc button but nothing happens.  When I remove the new card from the computer, everything works normal.

Maybe there is a conflict between the video card built into the mainboard and the one I installed. Do I need to make a change inside BIOS before installing the new card to tell the PC to only use the new card?  I am using the cards that NVIDIA told me to use for this computer, but both cards have the same issue.

2 REPLIES 2
HP Recommended

@Alan_56 

 

I believe something to do with BIOS and/ore power supply.

 

1, BIOS: Please update the latest BIOS on the following link (note no BIOS for Windows 10, you have to use BIOS for Windows 7 or 8.

2. PSU: I can't find its specs but I believe it has 300W PSU therefore should be enough for the GTX 730.

 

Now, you need to update BIOS and try again.

 

Regards.

BH
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HP Recommended

hi

sorry but you have to check what motherboard do you have?
from the product page here, no information

https://support.hp.com/us-en/product/hp-pavilion-p7-1200-desktop-pc-series/5187022/model/5192688/pro...
but only one bios update, and with this last one

IPISB-CU Motherboard BIOS Update

7.16 Rev. A

 

In theory only old graphics cards
AMD Radeon HD 6xxx cards, or a Nvidia GT (X) 6xx card
can be used
on condition of having the required power supply for the chosen model

if this same model

  QW779AA

Description :   HP Pavilion p7-1287c Desktop PC

https://partsurfer.hp.com/partsurfer/?searchtext=QW779AA&searchby=product

Motherboard - Carmel-2, Intel H61, 95W VRM

there maybe a possibility, if it s this one

Solved: IPISB-CU (Carmel2) Is compatible with new GPUs - HP Support Community - 8398849

 

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Windows 11 22h2 inside , user

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