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‎03-30-2020 06:49 AM

HP Recommended
Product: 110 Desktop PC Series
Operating System: Microsoft Windows 10 (64-bit)

I've recently updated to windows 10 and the desktop is working better than ever, no errors nothing. This morning I turned it in signed all working fine, then it just shuts down. Every time I turn it on, keep shutting, makes a noise then turns off.

1 REPLY 1

‎03-30-2020 05:40 PM

HP Recommended

@Anthony56 

If you CAN, to find out the problem, you would need to be able run hardware diagnostics by pressing the Esc key repeatedly and then, when the HP Startup Menu appears, select Diagnostics (usually F2) and let it run.



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