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- Desktops
- Desktop Boot and Lockup
- Turning off

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03-30-2020 06:49 AM
Product: 110 Desktop PC Series
Operating System: Microsoft Windows 10 (64-bit)
I've recently updated to windows 10 and the desktop is working better than ever, no errors nothing. This morning I turned it in signed all working fine, then it just shuts down. Every time I turn it on, keep shutting, makes a noise then turns off.
1 REPLY 1
03-30-2020 05:40 PM
If you CAN, to find out the problem, you would need to be able run hardware diagnostics by pressing the Esc key repeatedly and then, when the HP Startup Menu appears, select Diagnostics (usually F2) and let it run.
I am a volunteer and I do not work for, nor represent, HP
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