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USB ports not working

HP Pavilion Wave

cant boot my pc no usb ports are working ! ive tried lots of solutions that dont work

 

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USB ports not working

> Product Name: HP Pavilion Wave

 

Exactly what model-number?  What operating system?

 

Did the USB ports ever work?

 

Did you make some changes -- Windows Update? an "upgrade" from the '1709' version to the '1804' version? A complete re-install of Windows?

> can't boot my pc no usb ports are working!

 

What USB devices have you connected?  Keyboard?  Mouse?  External disk-drive?  USB memory-stick? USB WiFi adapter?  Do those USB devices work correctly when connected to some other computer?

 

> i've tried lots of solutions that don't work

 

To avoid having us suggest to you what you have already tried, please tell us what you have tried.

 

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