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08-22-2020 11:08 AM - edited 08-22-2020 11:13 AM
I was forced to replace my hard disk after a hardware failure, I took the chance to replace it with a SSD.
Now all I get is a black screen, no blinking light, no noises, I'm unable to get into the UEFI and all HARD reset / Clear CMOS / Diagnostics are not working.
I find it quite hard to believe that a working pc will stop completely only because I removed the original drive and replaced it with a different one, can anybody help?
Any idea on how to get back into the BIOS/UEFI in order to reinstall my OS?
08-25-2020 11:57 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
Before troubleshooting startup issues, remove or disconnect all discs and devices from the computer.
- Step 1: Remove discs and devices
- Step 2: Perform a hard reset
- Step 3: Run hardware diagnostic tests
- Step 4: Refresh or reset your PC. Click here: https://support.hp.com/in-en/document/c04718479 to complete the troubleshooting steps. By end of the article, you will be able to fix the issue.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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