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Daniel20120
New member
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Message 1 of 2
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Unable to boot desktop, black screen

HP Recommended
Pavilion p6-2292elm
Microsoft Windows 10 (64-bit)

I was forced to replace my hard disk after a hardware failure, I took the chance to replace it with a SSD.

Now all I get is a black screen, no blinking light, no noises, I'm unable to get into the UEFI and all HARD reset / Clear CMOS / Diagnostics are not working.

I find it quite hard to believe that a working pc will stop completely only because I removed the original drive and replaced it with a different one, can anybody help?

Any idea on how to get back into the BIOS/UEFI in order to reinstall my OS?

Thanks.

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Daniel20120

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Before troubleshooting startup issues, remove or disconnect all discs and devices from the computer.

  • Step 1: Remove discs and devices
  • Step 2: Perform a hard reset
  • Step 3: Run hardware diagnostic tests
  • Step 4: Refresh or reset your PC. Click here: https://support.hp.com/in-en/document/c04718479 to complete the troubleshooting steps. By end of the article, you will be able to fix the issue.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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