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Unexpected start and WIN 10 start menu not opens

Workstation tower HP Z240
Microsoft Windows 10 (64-bit)

The Workstation switch on some time after the switch off command and the start menu of Windows 10 don't appear when I click on it, only with right click I can manage some command.

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Unexpected start and WIN 10 start menu not opens

Hi

 

ESC + F2 Diagnostic at start up?

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Unexpected start and WIN 10 start menu not opens

Hi, thank you for your suggestion, but I try without result. I partially fixed the start menu problem making a new account access and delete the old (actually the start menu appear after two clics, because the first opens the menu read only mode). Best regards

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Unexpected start and WIN 10 start menu not opens

Prego.

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