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gwcowling323
Level 3
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Message 1 of 2
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Updating BIOS

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HP EliteDesk 800 G3 Tower
Microsoft Windows 10 (64-bit)

I suspended Bitlocker in order to update BIOS as required by HP. When I selected Check HP.com for update I got a message "couldn't detect network link". Is there a solution for this?

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mdklassen
Level 12
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Message 2 of 2
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> Posted on: ‎06-25-2018 08:24 AM

Nobody else has responded, for a few months.

 

I don't see why reconfiguring BitLocker should have affected your network-connection.

 

Have you checked that the Ethernet cable is tightly-inserted into your computer, and into the Cable/DSL Modem/Router?

Power-off-and-power-on that modem/router, to see if that helps.

 

 

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