• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Microsoft Windows 11

My Omen30L, after putting it to sleep overnight, will not wake-up, The Power button does nothing, I have to unplug the power to turn it off and turn it back on again. The sleep appears to work normally if you leave it sleep mode for a few hours.

1 REPLY 1
HP Recommended

It is probably not going to sleep.  Some application is stopping it or a device or two  cannot sleep.  If your graphics card cannot go to sleep it will probably over heat.  Same for the CPU..  I am guessing a fan has stopped but the device is not really sleeping and eventually the system locks up.

 

Bring up the windows event viewer and look under both applications and system for a message such as  "vetoed sleep" or "vetoed shutdown"

 

You have a gaming system and possibly a game did not exit properly and that prevented sleep.  Alternately, the game never exited and does not allow the system to sleep when it is running. 

 

A quick fix is to go into  the power plan and specify to hibernate instead of sleep.  Hibernate will shut down the system.

I assume you have the latest microsoft updates and have run the HP Support Assistant to look for updates.


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.