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Microsoft Windows 11

My Omen30L, after putting it to sleep overnight, will not wake-up, The Power button does nothing, I have to unplug the power to turn it off and turn it back on again. The sleep appears to work normally if you leave it sleep mode for a few hours.

1 REPLY 1
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It is probably not going to sleep.  Some application is stopping it or a device or two  cannot sleep.  If your graphics card cannot go to sleep it will probably over heat.  Same for the CPU..  I am guessing a fan has stopped but the device is not really sleeping and eventually the system locks up.

 

Bring up the windows event viewer and look under both applications and system for a message such as  "vetoed sleep" or "vetoed shutdown"

 

You have a gaming system and possibly a game did not exit properly and that prevented sleep.  Alternately, the game never exited and does not allow the system to sleep when it is running. 

 

A quick fix is to go into  the power plan and specify to hibernate instead of sleep.  Hibernate will shut down the system.

I assume you have the latest microsoft updates and have run the HP Support Assistant to look for updates.


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