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catnap1
New member
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Message 1 of 2
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When PC shuts down all information lost, all passwords, browsers gone.

HP Recommended
Example: Pavilion PC
Microsoft Windows 10 (64-bit)

Hope you can help. Just recently bought a new HP PC. It is a Pavilion (sp?) .

Windows10 is operating system.

Running with Wireless.

Problem: when I shut computer down I lose all passwords and personal identification names. I don't lose files, but I have to even install my browser again and go through verification with each program I open. Is there a way to keep this from happening?

1 REPLY 1
Prométhée
Level 16
Level 16
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Message 2 of 2
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HP Recommended

Hello
try to create a new user account, administrator
If this fixes the problem, delete the damaged account
make sure your data is transferred to the new one before

 



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