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‎11-03-2024 03:25 AM

HP Recommended
Product: HP Pavilion Desktop PC TP01-4000i (6V996AV)

Product: HP Pavilion Desktop PC TP01-4000i (6V996AV) Operating system: Microsoft Windows 11 Have the same problem: When booting, the PC freezes on the logon screen and only the PC has to be shut down and restarted, then the normal start. Error message: HP starts with large HP logo for minutes without anything moving. Then the PC was switched off by pressing a button on the computer and restarted. HP starts with small HP logo and now the logon screen appears. The reliability monitor says: Windows hardware error: "Due to a hardware problem, Windows is no longer fully functional. Problem event name: LiveKernelEvent" And "The computer was restarted after a fatal error. The error code was: 0x00000080 (0x00000000004f4454, 0x0000000000000028, 0x00000000000000000000, 0x0000000000000000). I ran a detailed diagnosis with the HP tools, but they did not produce any error results.

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