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Why does my keboard lock up and the PC does not recognise it?

HP 280G2 SFF Business PC,
Microsoft Windows 10 (64-bit)

My keyboard sometimes is not recognised by the PC and the only solution seems to be to restart the PC.

 

I have tried the so called help web sites but HP say s that the PC is not supported  any more even though there is 10 mothns warranty left on it.

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