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02-10-2021 07:58 AM - edited 02-10-2021 07:59 AM
Welcome to HP Support Community
I would like to help
The Notebook should work if the battery is dead but plugged in.
The blinking light issue is not because if the Battery
You can refer to this Link: https://support.hp.com/in-en/document/c01732674
I would suggest you contact HP Support in your region for service options
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
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