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Rlutz123-_
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Message 1 of 2
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Will my new laptop run if the battery is dead but plugged in?

HP Recommended
Example: Laptop 15 dy1032wm
Microsoft Windows 10 in S Mode

When I try to start it up the side light blinks 3 times then quits.

1 REPLY 1
KrazyToad
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Message 2 of 2
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HP Recommended

@Rlutz123-_

 


Welcome to HP Support Community


I would like to help

 

The Notebook should work if the  battery is dead but plugged in. 

 

The blinking light issue is not because if the Battery

 

You can refer to this Link: https://support.hp.com/in-en/document/c01732674

 

I would suggest you contact HP Support in your region for service options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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