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HP Recommended
Hp omen 15
Microsoft Windows 10 (64-bit)

So my hp omen was working fine until after I turned it off. Now it will not turn on at all I've tried a few solutions and still nothing. When the power cable is plugged in there is no LED indicating it is charging either. Please help

1 REPLY 1
HP Recommended

@Cb14600 Welcome to HP Community!

 

I understand that the laptop will not turn on.

 

In that case, I would suggets you contact our phone support and check for the support option. They will help you.

 

Or you can contact the local service center for repair.

 

Here is how you can get in touch with phone support.

 

 

1)Click on this link - www.hp.com/contacthp/

 

2)Select the product type.

 

3)Enter the serial number of your device or select let HP detect your product option.

 

4)Select the country from the drop-down.

 

5)You should see the HP phone support number or Chat option listed.

 

We are experiencing longer than expected wait times to reach an agent due to the CoViD-19 impact and there might have been issues in you getting the expected resolution on the issue. 

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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