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HP Recommended

Win 10

I have rebooted my PC back to factory settings, however I was asked to Back up my files on a disc.


This was done but now the PC is back to factory settings I do not know how to load the backup disc files. When I put the disc in nothing happens.

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Message 2 of 2
Flag Post
HP Recommended

Win 10



Who / What asked you to backup your files to disk?


What type / size of disk?


Make and model of PC and OS please.

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