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Honor Student
Posts: 2
Member Since: ‎05-08-2017
Message 1 of 3 (266 Views)

Windows 10 fails to load. Multiple blue error screen loop.

Product Name: Omen X 900-045vt CTO
Operating System: Microsoft Windows 10 (64-bit)

Last week I was playing Tom Clancy's: The Division when the game unexpectedly crashed. I reloaded the game, played for a few more minutes, and then my entire PC locked up and then crashed to a blue error screen with a Smiley Sad face stating that "Windows has encountered an error and needs to restart".

 

My PC then restarted, and the HP Omen X Logo screen came on stating "Attempting Recovery Repair". The screen then would cut to another Smiley Sad blue error screen, and the whole process would start all over again. When it would do this it would give me three different error codes each time a blue screen would come up. The order appeared to be random.

The three error codes I would recieve are: "0xc0000145"  "0xc0000142"  and "CRITICAL_PROCESS_DIED"

 

Again, this process of switching between error screens and the HP logo "Attempting Recovery Repair" screen would loop for about 5 or 10 minutes before ending with a completely black screen.

 

My PC will not boot in Safe Mode and Factory Restore from the HDD partition ends up going to the aforementioned error screen loop.

 

I contacted HP about my situation and they have sent me USB recovery media unit. However, when I try to boot from the USB to do a clean install I am again met with the same error loop.

 

Any and all help would be greatly appreciated.

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Student
Posts: 1
Member Since: ‎05-09-2017
Message 2 of 3 (239 Views)

Re: Windows 10 fails to load. Multiple blue error screen loop.

If you are still facing the same issue open this link http://www.techomag.com/how-to-fix-the-slow-startup-problem-after-upgrading-to-windows-10/ and follow the steps. Hopefully your problem will be resolved.

Honor Student
Posts: 2
Member Since: ‎05-08-2017
Message 3 of 3 (201 Views)

Re: Windows 10 fails to load. Multiple blue error screen loop.

Unfortunately, my issue was not resolved by this method. I am not upgrading to Windows 10 from an older OS, my computer came with Windows 10. Also, the error screens that prevent Windows 10 from loading upon boot keep me from accessing Safe Mode and System Restore. I've not seen anything lime this before. Thank you for your time though.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation