cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
135
Flag Post
HP Recommended

Windows 10 not booting with Graphics card in but boots without it using board graphics??

HP Desktop PC - 870-099na
Microsoft Windows 10 (64-bit)

Nephew lost his rag playing a game and in his rage took it out on his PC smh

Uncle Muggins here is fixing it.


I've bought a new case and transferred everything over and got a clean install of Win10 booting with the onboard graphics just fine. I cannot get it to boot with the Graphics card installed.  Although it did show the boot screen briefly a couple of boot attempts. Downloaded the Radeon driver but it won't install without the card in.

Any ideas on how to verify whether this GPU is working or not, it could be the PCIe slot

Bit stuck on how to procede with this

thanks in advance 🙂

1 REPLY 1
Highlighted
Level 20
Level 20
117,479 107,660 17,063 26,119
Message 2 of 2
127
Flag Post
HP Recommended

Windows 10 not booting with Graphics card in but boots without it using board graphics??

Hi:

 

The only suggestion I can offer, would be to see if you can boot with the graphics card installed by enabling legacy mode in the BIOS, and disabling secure boot.

 

See this guide for the settings to change.

 

https://support.hp.com/us-en/document/c03653200/

Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation