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freddy44erik
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Windows 10 will not start/boot after windows update (13 January 2018)

Microsoft Windows 10 (64-bit)

Hello 

My laptop had an issue today. It could not connect to any WIFI, so i tried to restart my laptop.

 

While restarting, Windows 10 started to update and after 30% it said something went wrong with the update.  

Now i can't even boot Windows 10 anymore. I can only see the Windows logo and some dots spinning around in a circle. After restarting 2-3 times, it attempts to "Automatic Repair" but this solves nothing.

 

After several restart attempts Windows 10 gives me the option to enter Windows in safe-mode by showing: "Choose an option": 1)"Continue" 2)"Use a device" (Use USB drive, network, DVD) 3)"Troubleshoot" 4)"Turn off your PC".

By pressing: 3) "Troubleshoot" --> Advanced Option --> Start up Settings --> Enable safe mode, I can now start the pc in safe-mode. But what do I do after I have booted the laptop in safe-mode? How can i solve the Windows boot problem?

 

I really hope someone can help me with the issue! 

 

My pc is an HP Envy 17-j164no - Core i7 4710MQ / 2.5 GHz 12GB Ram 750 GBHDD 

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Windows 10 will not start/boot after windows update (13 January 2018)

> After restarting 2-3 times, it attempts to "Automatic Repair".

 

That is what Windows 10 is designed to do.

 

After it "fails" that repair, choose one of the "advanced" options, namely to use "System Restore" to roll-back your computer to its exact state just before Windows Update tried to update your computer.

 

If your computer was working normally at that moment, it should again work normally at that moment, after the completion of the "System Restore".

 

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freddy44erik
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Windows 10 will not start/boot after windows update (13 January 2018)

Thanks for the reply mdklassen! 

 

I have tried to use 'HP System recovery' and go back to 01.01.2018, but the process is stuck for hours and will not finish. I think it is unable to finish because of the Windows 10 security update 'KB4054517' i got the 13 January. I have tried to uninstall and block the update from Windows 10, but every time i try to restart the pc, Windows somehow start to update the security update 'KB4054517' 😕  

 

I found some information, where people and Windows confirm the same problem: 

 

Windows confirm a security update is the reason for the unbootable-state issue -->

https://www.windowslatest.com/2017/12/14/windows-10-kb4054517-build-16299-125-not-installing/ (January 10.2018) 

 

A lot of people have the same problem:

https://www.windowslatest.com/2017/12/14/windows-10-kb4054517-build-16299-125-not-installing/ (December 14.2017)

 

Windows 7 owners got the same prblem --> 

https://answers.microsoft.com/en-us/windows/forum/windows_7-update/stop-0x000000c4-after-installing-... (January 5.2018) 

 

But is there somehow i can fix this? I got an exam this Friday and i really need my pc to prepare for it. 

 

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freddy44erik
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Windows 10 will not start/boot after windows update (13 January 2018)

Thanks for the reply mdklassen! 

 

I have tried to use 'HP System recovery' and go back to 01.01.2018, but the process is stuck for hours and will not finish. I think it is unable to finish because of the Windows 10 security update 'KB4054517' i got the 13 January. I have tried to uninstall and block the update from Windows 10, but every time i try to restart the pc, Windows somehow start to update the security update 'KB4054517' 😕  

 

I found some information, where people and Windows confirm the same problem: 

 

Windows confirm a security update is the reason for the unbootable-state issue -->

https://www.windowslatest.com/2017/12/14/windows-10-kb4054517-build-16299-125-not-installing/ (January 10.2018) 

 

A lot of people have the same problem:

https://www.windowslatest.com/2017/12/14/windows-10-kb4054517-build-16299-125-not-installing/ (December 14.2017)

 

Windows 7 owners got the same prblem --> 

https://answers.microsoft.com/en-us/windows/forum/windows_7-update/stop-0x000000c4-after-installing-... (January 5.2018) 

 

But is there somehow i can fix this? I got an exam this Friday and i really need my pc to prepare for it. 

 

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Poduska
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Windows 10 will not start/boot after windows update (13 January 2018)

Why did I update to windows 10. 

This windows update has bricked my pc also. 

Unless MS changes the update I do not see how it will ever work as they force the updates to you. 

 

Advance repair does not work and the advanced options is system restore and a few other options I am trying. 

 

Very sad for normal user who is not tech savy. 

 

Will post if any success

 

errorsforever
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Windows 10 will not start/boot after windows update (13 January 2018)

Had this problem a few days ago.. followed instruction and performed system restore. Worked for about 4 days and now I'm faced with the exact same problem. Am I going to need to repeat the process every single time I reboot the computer? Really, really getting sick of this laptop and HP support

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Windows 10 will not start/boot after windows update (13 January 2018)

My PC Is ALIVE!

 

First I restored to before the 1-13 update. Not sure WHAT it did but my problems started after the update where I could not utilize the wireless. 

 

I thought I saw something on a screen which indicated a wireless driver update from a 16 to 20 version. sorry did not take good notes on it but thought might be my problem. 

 

I also was wondering if it would keep installing so I followed this  page to turn off driver updates. Perhaps Win update will allow us to selectively update drivers as we did in past. I always kept what worked for fear of this happening. 

 

https://www.drivereasy.com/knowledge/stop-windows-update-installing-drivers-in-windows-10-solved/

 

Not sure if this is the solution, I suppose we will find out with next update. 

 

Oh why did I update to 10!!!!!!!

 

Good luck.

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Windows 10 will not start/boot after windows update (13 January 2018)

 freddy44erik  wrote:

 

> I have tried to use 'HP System recovery' and go back to 01.01.2018, but the process is stuck for hours and will not finish.
 
Please note that "system recovery" and "system restore" are two different options.
The former might take a few hours, while the latter should complete within 20 minutes.
 
> I think it is unable to finish because of the Windows 10 security update 'KB4054517' i got the 13 January.
> I have tried to uninstall and block the update from Windows 10, but every time i try to restart the pc,
> Windows somehow start to update the security update 'KB4054517'
 
Experiment:
 
Uninstall the update.
Disconnect your computer from the Internet.
Reboot.
Without an Internet connection, Windows Update will not find, download, nor apply that update.
 
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Poduska
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Windows 10 will not start/boot after windows update (13 January 2018)

PC is now dead, 

 

That lasted about 3 hours, wireless is dead and nothing but small window symbol and rotating dots. 

 

Well at least my MAC is still working. 

 

I guess I will need to reinstall windows, setup all my programs, favorites, settings, documents AGAIN. 

 

I do not thing another update was done so I do not know why this is happening. 

 

 

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Poduska
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Windows 10 will not start/boot after windows update (13 January 2018)

What is to stop it from applying the update later?

 

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