cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 0
Message 1 of 4
291
Flag Post
HP Recommended

Windows 10 won't start (HP Desktop PC - Omen 870-204na)

Omen 870-204na
Microsoft Windows 10 (64-bit)

Windows 10 no longer starts . No recent hardware changes.

  • I can't uninstall feature or quality updates, nor is there a restore point to go back to. 
  • Chkdsk and sfc /scannow come back clean, so I don't think it's a disk issue. 
  • BIOS has been updated to the latest level F.27 Rev.A for ROM Family SSID 82F1. 

Any ideas before we try to reset it?

 

Thanks

 

 

3 REPLIES 3
Highlighted
HP Support Agent
HP Support Agent
20,743 20,643 1,149 1,240
Message 2 of 4
202
Flag Post
HP Recommended

Windows 10 won't start (HP Desktop PC - Omen 870-204na)

@SeaHippo

 

Welcome to HP support community.

 

Perform a BIOS recovery and get back to us with the results:

Click here for the steps to perform recovery.

 

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

0 Kudos
Highlighted
New member
2 1 0 0
Message 3 of 4
125
Flag Post
HP Recommended

Windows 10 won't start (HP Desktop PC - Omen 870-204na)

Thanks, Sandy.  BIOS was not the problem, and to be honest I still don't know what was.  In the end I had to go to the recovery partition and rebuild the PC.

0 Kudos
Highlighted
HP Support Agent
HP Support Agent
20,743 20,643 1,149 1,240
Message 4 of 4
108
Flag Post
HP Recommended

Windows 10 won't start (HP Desktop PC - Omen 870-204na)

@SeaHippo

 

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

 

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation