01-17-2018 03:58 PM
01-17-2018 04:06 PM - edited 01-17-2018 04:07 PM
If it has served you, to solve, your problem, you can grant, as Solved. In this way, it can serve other users. Also, you can grant Kudos, if you want to thank, the help provided.
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/
01-18-2018 04:51 AM
I do not know what is wrong.
Make Model and OS please.
If you can run a Diagnostic check to prove the HDD is satisfactory then look to do a recovery.
That is of either the BIOS or the OS or both.
If in doubt please ask.