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Raymond7977
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Won't boot past HP Splash Screen

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Microsoft Windows 7 (64-bit)
I have a HP Pavilion 1170t desktop computer and it won't boot past HP Splash Screen with my Nvidia Geforce 610 video card in.
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Grzwacz
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Greetings,

Welcome to the forum.

I am not an HP employee.

 

Is this your PC (link)?

 

I need to know the product before providing assistance.

 

Regards

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mdklassen
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@Raymond7977 wrote:
I have a HP Pavilion 1170t desktop computer and it won't boot past HP Splash Screen with my Nvidia Geforce 610 video card in.

 

From: HP Pavilion p7-1170t Product Specifications and Configurable Options

 

Specifications
• HP Pavilion p7-1170t
• Product number: QE435AV
• Introduction date 09-Oct-2011
• Country/region sold in: United States

 

That is a "vintage" computer.

 

The factory-installed graphics adapters were:

 

Intel Graphics Media Accelerator HD integrated [as part of the motherboard] graphics

  • GeForce GT 520 (1 GB)
  • GeForce GT 530 (2 GB)
  • Radeon HD 6450 (512 MB)
  • Radeon HD 6450 (1 GB)
  • Radeon HD 6570 (1 GB)

So, did your computer work correctly before you added that "610" card?

Does it work correctly after removing that "610" card, and reverting to that "integrated" adapter, or after reinstalling one of the other 4 adapters?

 

Raymond7977
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Yes it worked correctly before I tried adding my video card.
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Grzwacz
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Hi Raymond.

 

The 610 may be faulty.

 

Try reseating the graphics card. Have you verified this graphics card works by installing the card in a different PC?

 

Your PC has the required 300 watt PSU.

 

Regards

 

 

 

 

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mdklassen
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@Raymond7977 wrote:
It worked correctly before I tried adding my video card.

Your "vintage" computer may not support a "modern" graphics adapter.

 

As the Other Person wrote, it is also possible that the graphics adapter has failed.

Is this adapter something that you have owned for a while, or did you just purchase it this week?

Did you remove it from some other computer where it was working?

Can you test it in some other computer?

 

Does the vendor's web-site list any pre-requisites for the graphics adapter? Does your motherboard meet those requirements?

 

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Grzwacz
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Hi,

 

There is one other possibility why the Nvidia 610 (which is a Legacy, non UEFI BIOS card) is not initializing. Your PC is also a Legacy BIOS PC. So, normally this card should work when installed in your PC.

 

HP shipped some PCs back in 2011 and 2012 with specific graphics card purchase options.

 

Your PC's purchase options are as follows:

 

Must select one of the following options:
 
  • Intel Graphics Media Accelerator HD integrated graphics
  • GeForce GT 520 (1 GB)
  • GeForce GT 530 (2 GB)
  • Radeon HD 6450 (512 MB)
  • Radeon HD 6450 (1 GB)
  • Radeon HD 6570 (1 GB)

These cards were modified by HP. You had to use HP drivers. AMD or Nvidia graphics drivers would not install correctly.

 

Other retail graphics cards would not initialize on select HP PCs.

 

I had one of these PC and could not install a retail, otherwise compatible, graphics card in the PC.

 

Regards

 

 

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mdklassen
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@Grzwacz wrote:

HP shipped some PCs back in 2011 and 2012 with specific graphics card purchase options.

Your PC's purchase options are as follows:

   (snip)

 

I had one of these PC and could not install a retail, otherwise compatible, graphics card in the PC.

 


 -- thanks for confirming that the list of graphics adapters that I posted, earlier, was the correct list.

 

When trying to help an author on this forum, nothing beats personal experience with a specific model of HP computers.

 

Regards.

 

Grzwacz
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Hi Dean

 

You're very welcome.

 

No problem, it is a pleasure to help folks solve PC problems.

 

Regards

Raymond7977
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Yes the video card still works in my other HP system. The model mumber is A6407c. It works fine in that system. Can someone please send me a list of compatible PCI Express video card's that the other system list above can handle. I'm looking for at least a 4-6gig video card.

Thank You
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