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10-15-2020 03:27 AM
Product: Pavilion X360
My computers been just fine until I had an issue with my drawing tablet that required me to restart the computer. Now it’ll take me to the normal lock screen but once I click on it to enter my pin it just goes blurry for 2-10 minutes and goes back to the normal lock screen. I’ve restarted it about 4 times it hasn’t changed anything. I can hear apps like discord pinging in the background even though I can’t log in. I was just in the middle of a bunch of school work I can’t really do on my phone.
1 REPLY 1
10-18-2020 01:44 PM
I reviewed your post and I understand that the computer is not booting to Windows.
Don’t worry, I assure you I will try my best to get this sorted.
- What is the product number of your computer?
- What is the operating system you are using?
Meanwhile, I recommend you follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
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