08-27-2021 12:19 PM
@Blakebrownlow -- is it a brand-new computer, with the HP Warranty still valid? If so, HP will repair/replace it.
Otherwise, if it has an external power supply, use a "multimeter" to measure the voltage and amperage output of the power-supply, and compare to the specifications listed on the label on the power-supply.
Can you take the computer to the store where you purchased it, to borrow a power-adapter, and connect it to your computer, to see if replacing the power-adapter fixes the problem?
Otherwise, it's time to take the computer to a qualified computer-technician, for proper trouble-shooting and repair.
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