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19-2013w

Hello has anyone found a work around. Can’t load windows 7 or windows 10 on this 

19-2013w. I have read that it’s a common problem. Saw that it was talked in 2017. If anyone has any input please advise

7 REPLIES 7
HP Recommended

Hi:

 

You would have to let me know what the issues are.

 

I looked up the specs for that model PC, and don't see why it can't run W7 64 bit or W10 64 bit.

 

There are also W7 and W10 drivers for that model on the support page.

 

https://support.hp.com/us-en/drivers/selfservice/hp-19-2000-all-in-one-desktop-pc-series/6528352/mod...

HP Recommended

The legacy boot is grey out in the bios. It will not recognize the usb or dvd. With either windows 7 or 10. On the boot list when press f12. Thanks in advance 

HP Recommended

The legacy boot is grey out in the bios. It will not recognize the usb or dvd. With either windows 7 or 10. On the boot list when press f12. Thanks in advance 

HP Recommended

You're very welcome.

 

There isn't an option in the BIOS to enable legacy mode and disable secure boot?

 

There should be.

 

There is a HP document that shows how to enable legacy mode and disable secure boot.

 

https://support.hp.com/us-en/document/c03659945

 

The boot options menu is accessed with F9, not F12, after you press the ESC key when turning on the PC.

 

 

 

HP Recommended

Tried the steps already to enable. This is a common issue with this computer. I was reading a thread back in 2017 wasn’t sure if anyone had figures it out

HP Recommended

You can disable secure boot but can’t enable legacy. It’s just grey out

HP Recommended

Very odd.

 

Unfortunately I don't have any other ideas to offer.

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